The logistics involved in conducting the decennial US Census requires nothing short of a miracle.

When Tactis looks at our clients and other beacon organizations for whom we have successfully adopted and implemented a customer experience (CX) strategy, they are driven by an overarching organizational commitment to change.

Speaking from his kitchen, Adam Slagowski, founder and CEO of Tactis, spoke candidly about the origin and thinking behind the newly formed customer experience agency, born out of the merger between two longstanding DC firms, Blue Water and MissionSide.

We first announced the merger of Blue Water and MissionSide in May 2019 and formally unveiled our new brand, Tactis, in February 2021. We’re pleased to announce that in June 2021 that both companies are formally merged as a single company under the Tactis brand.

Today, Tactis is proud to announce the continuation of its long-standing commitment to community stewardship. HUBZone, a program put in place to fuel small business growth in historically underutilized business zones, announced its certification of Tactis as a HUBZone.