Solutions and Services.
The Tactis Human-Centered Customer Experience (HCCX) platform is built on the belief that customer service should revolve around customers, not technology solutions or department silos.
- Expert Contact Centers
- The Enhanced Agent
- Digital Self Service
- Connected Communications
- eCSAT Score & Diagnostic
When it comes to Content Management Systems (CMS), Drupal is globally unsurpassed in terms of flexibility, security, third-party integrations, and its wide variety of support resources.
Tactis has significant experience implementing the Drupal CMS for private and public sector customers alike, having deployed over 150 enterprise-level Drupal-powered websites for global organizations such as The Bill and Melinda Gates Foundation, Audi of America, Marriott International, The Goodwill, Hyundai Motor Corp., Johns Hopkins, and the World Bank, in addition to Federal clients such as The Department of Defense, The Treasury, The Architect of the Capitol, The Department of Interior, Health and Human Services, and the DOJ.
- Branding
- Content Strategy
- CX & UX Design
- Web Design
- Full-Stack Development
- User Testing
- Integrated Marketing
- SEO & SEM
A long and varied history of Public Sector Enterprise partnerships perfectly positions Tactis to understand the intricacies of GSA schedules, compliance, and accountability when working with government entities.
- Expert Contact Centers